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Service uniforms have often been studied from the customers’ perspective, as they contribute to service expectations and evaluations. Proposes that the influence of uniform should also be considered from the service provider’s perspective. Discusses the first stage in the development of a 17‐item scale to assess service providers’ perceptions of their uniform. Identifies four dimensions of these perceptions: service approach, the look, customer influence and company identification. The emergence of the dimensions entitled service attitude and the look draws attention to issues concerned with how uniform wearers feel about themselves, and highlights the importance of the aesthetic uniform needs of the wearer. Suggests that management should give due consideration to uniform requirements as perceived by the service provider, as this is likely to impact positively on service employees and thus service orientation.

With over 100 years of commercial activity, Trinidad and Tobago's energy sector has demonstrated significant growth and dynamism. This paper aims to provide a historical account of gas sector developments and seeks to decipher the motivating factors and key policy positions of the government.

A review of policy framing documents in the gas sector is conducted. These are juxtaposed with historical information on hydrocarbon production, level of foreign direct investment and State participation. The impact on the country's economy in terms of energy revenues and gross domestic product (GDP) is also examined.

Over the period 1962‐2007, daily average hydrocarbon production increased eightfold to 800,000 barrels of oil equivalent due mostly to natural gas. Total energy revenues and GDP have grown significantly. Contributing factors include an evolving fiscal regime to attract foreign investment, strategic State investments, joint venture arrangements, monopoly gas transmission and merchant roles and an effective institutional framework. Government stewardship, market forces and private sector investment moulded the sector. Recent measures include revisions to the fiscal regime and sector diversification aimed at sustaining the industry.

Energy sector developments of this small island economy have largely escaped the purview of the mainstream academic literature. Trinidad and Tobago's energy policy has not been well articulated or documented, and this paper serves to act as a springboard for further studies which may provide policy direction for other countries.

The offshore supply vessel (OSV) industry is critical to offshore oil and gas operations around the world and contributes to the economic and ecological impacts experienced by the local communities supporting the offshore oil and gas industries. The OSV industry has not been studied significantly and the economic and ecological impacts to local communities is generally unknown. This paper aims to address these issues.

In this paper, the authors review the activities and logistical requirements involved in offshore exploration and development with special attention paid to workflows and the manner in which service vessels are utilized in the Gulf of Mexico. The authors estimate the OSV needs per stage of activity for offshore operations based on data collected from company planning documents, fleet utilization data from oil and gas companies and service providers, interviews and surveys. The statistical data is synthesized and reconciled and despite large variances the data sources are in reasonable agreement. Empirical data on circuit factors are also provided. The applications and limitations of the analyses are discussed.

In the US GOM, a large variety of marine vessels transport goods and provide services to exploration, development and production activity. OSVs provide a vital link between offshore E&P activities and shore‐based facilities. Offshore oil and gas operations cannot function without them and their utilization and spatial distribution provide a way of understanding the impacts of the offshore oil and gas industry on coastal communities.

This is the first empirical analysis of any offshore service vessel industry. The data presented here can be used to predict the environmental, economic, public health, and infrastructural consequences of alternative offshore development policies.

Advances in Health Care Management (AHCM) is a research annual that publishes state-of-the-art reviews and research on special topics in the field of health care management. As conceived by the founding coeditors, John D. Blair (Texas Tech University), Myron D. Fottler (University of Central Florida), and Grant T. Savage (University of Alabama at Birmingham), and as originally commissioned by JAI Press, AHCM provides a forum for leading research on health care management. Volumes 1–3 offer reviews of the field, research on selected topics, and best papers from the Health Care Management Division of the Academy of Management. In contrast, volumes 4–7 focus on a range of special topics, from bioterrorism to international health care management to entrepreneurship to patient safety.

The purpose of this study is to explore the patterns of referral, reasons for admission or discharge from acute medical assessment/admission units (AMAUs) and the reasons for longer length of stay.

Details relating to consecutive patients were noted on a proforma by medical and nursing staff and were recorded over a three‐month period in 1638 patients. These included evidence of chronicity of disease, level of independence and recent contact with primary care services.

Age is an important factor in deciding admission or discharge. There is evidence that an opportunity for early intervention, to prevent admission, exists in a significant proportion of patients.

There is a need to develop a more integrated health care system to provide a more co‐ordinated approach to acute medical patients needs, keeping people in their own homes whenever possible.

The increasing number of acute medical admissions provides a challenge throughout the UK. This paper delineates the problem in a typical District General Hospital (DGH) and discusses approaches to decrease admission whilst improving patient care.